Customer

We place them at the heart of our business and relentlessly meet their expectations

Retention

customers.pngDurham’s 96% customer retention rate is one of the highest in the school bus transportation industry; we’re proud to have maintained a high level for the past several years. We believe our personal attention to our district partners’ needs, our commitment to safety, and our customer service philosophy and practices are just some of the reasons our customers are so satisfied with us. This is how National Express views our customer relationships.

Exceptional Customer Service

Our vision is to earn the lifetime loyalty of each district by delivering safe, high quality, passenger transport services.

 

 

Currently in the News

DURHAM SCHOOL SERVICES AWARDED NORTH PROVIDENCE PUBLIC SCHOOLS CONTRACT

Warrenville, Ill – Durham School Services—a leading provider in student transportation—has expanded its operations in...

DURHAM SCHOOL SERVICES SELECTED TO SERVE CARBONDALE ELEMENTARY SCHOOL DISTRICT 95

Warrenville, Ill – Durham School Services—a leading provider of student transportation—has been selected to serve the...

PIEDMONT AUTHORITY FOR REGIONAL TRANSPORTATION RECEIVES GOLD SAFETY AWARD FROM NCDOL

Warrenville, Ill. – The Piedmont Authority for Regional Transportation (PART), operated by National Express Transit—a...

DURHAM SCHOOL SERVICES SLATED TO RUN SCHOOL BUS OPERATIONS FOR COPPELL ISD

Warrenville, Ill – Durham School Services—a leading provider in student transportation—is expanding its operations in...

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Join Our Team
NELLC Safety

Safety

We only do what is safe and stop any unsafe behavior.
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NELLC Community

Community

Our policies and practices will advance the social, environmental and economic conditions in the communities where we operate.
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People

People

We develop the talents, reward the exceptional performance and respect the rights of all our employees.
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Customer

Customer

We place them at the heart of our business and relentlessly meet their expectations.
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Excellence

Excellence

We constantly strive to be excellent in all that we do.
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