Customer

We place them at the heart of our business and relentlessly meet their expectations

Retention

customers.pngDurham’s 96% customer retention rate is one of the highest in the school bus transportation industry; we’re proud to have maintained a high level for the past several years. We believe our personal attention to our district partners’ needs, our commitment to safety, and our customer service philosophy and practices are just some of the reasons our customers are so satisfied with us. This is how National Express views our customer relationships.

Exceptional Customer Service

Our vision is to earn the lifetime loyalty of each district by delivering safe, high quality, passenger transport services.

 

 

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NATIONAL EXPRESS TRANSIT ACQUIRES COOK DUPAGE TRANSPORTATION CO. INC.

Warrenville, Ill - National Express Transit (NEXT), a leading provider of transit services, is pleased to announce the...

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Warrenville, Ill. –National Express Transit (NEXT), a leading provider of transit services in North America, will begin...

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DURHAM SCHOOL SERVICES AWARDED NORTH PROVIDENCE PUBLIC SCHOOLS CONTRACT

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Join Our Team
NELLC Safety

Safety

We only do what is safe and stop any unsafe behavior.
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NELLC Community

Community

Our policies and practices will advance the social, environmental and economic conditions in the communities where we operate.
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People

People

We develop the talents, reward the exceptional performance and respect the rights of all our employees.
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Customer

Customer

We place them at the heart of our business and relentlessly meet their expectations.
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Excellence

Excellence

We constantly strive to be excellent in all that we do.
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